CUSTOMERTECH W
RLD
The global customer technology meeting place

About CustomerTech World

Why we exist

Customer technology deserves the whole room, not a side stage.

Customer technology is now the engine of enterprise growth and the hardest programme to get right. Content, data, personalisation, commerce, service and now AI agents all land on the same teams, while customer expectations keep rising, every platform decision faces harder scrutiny, and the stack behind each experience decides how fast a business can move.

At most marketing and technology conferences, customer technology is a stream inside a broader event — never the room itself. CustomerTech World is that room: five invite-only events across three continents, bringing Digital Experience, Marketing Technology and Customer Experience together so the digital, marketing, data and customer leaders who choose the platforms behind content, data, personalisation and service can compare programmes directly with their peers. Powered by Clutch Events.

2027 series

Join the world's only dedicated customer technology events.

Stay in the know

Updates from every city, first.

Agenda drops, speaker announcements and registration windows across Sydney, Melbourne, London, New York and Los Angeles.

Keep me updated about CustomerTech World events
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