Customer technology has stopped being a marketing problem. The platforms behind content, data, personalization and service now decide how fast a business can move, and the decisions are being made by Digital, MarTech and CX leaders together.
CustomerTech World brings those leaders into one room across the full customer technology landscape: digital experience, marketing technology and customer experience, in a single connected program.
The East Coast edition runs at EASE 1345 on May 5, with 750 leaders from across North America.
The customer doesn't care which team owns the platform. Digital owns the experience. Marketing owns engagement. CX owns the journey.
So CustomerTech World puts all three under one roof, on one day, in one room. Pick your stream, or move between them.
The websites, apps, digital products, content and commerce experiences customers actually use, and how the teams behind them prove what works.
The customer data, CRM, automation, personalisation and measurement stack behind every campaign, and the decisions about what to consolidate, replace or connect.
The journeys, insight, service, contact centres and loyalty programmes that decide whether a customer comes back.
750+ senior Digital, MarTech and CX leaders from 200+ enterprises in every city, plus the CMOs, CDOs and CIOs they report to. Every registration is reviewed, so the room stays a peer room.
Confirmed so far for CustomerTech World New York on May 5, 2027. More speakers will be announced as the program is finalized.
Agenda drops, speaker announcements and registration windows for CustomerTech World New York.
