New York · May 13, 2027 · EASE 1345

Attend

The essentials

One day at EASE 1345.

Thursday, May 13, 2027. Doors open 8:30am with registration and arrival coffee; the program runs to networking drinks from 3:40pm and the event closes at 4:45pm.

EASE 1345, 1345 Avenue of the Americas, New York, NY 10105 — in Midtown Manhattan. New York's biggest dedicated customer technology event puts 300+ digital, marketing and customer leaders in one room for one focused day.

Customer Technology World New York
Ticketing

Free for practitioners. Curated for seniority.

CustomerTech World keeps the room senior and practitioner-led. Passes for digital, marketing, data and customer practitioners are complimentary, and every application is reviewed so the peer group stays worth your day. Vendors and service providers join as partners rather than delegates.

FAQ

Good to know.

Who attends?

CMOs, CDOs, CIOs and the heads of digital, marketing technology, customer experience and data who choose the platforms behind customer experience. 300+ attendees from 150+ organizations.

What does a pass cost?

Practitioner passes are complimentary. Attendance is curated, so every registration is reviewed before it is confirmed.

I’m a vendor — can I attend?

Vendors and service providers join through the partner program, which includes speaking, roundtable and 1:1 meeting formats. See the Partnership page.

What is the dress code?

Business casual. No lanyard-and-suit requirement — come as you would to a senior peer meeting.

Are sessions recorded?

Roundtables run as closed-room conversations. For keynote and panel materials, speak to the team after the event.

Can I bring a colleague?

Often, yes — seats are limited but additional practitioners from the same team are welcome to apply through registration.

The venue

EASE 1345.

New York Marriott Marquis
By subway
Several Midtown subway lines stop within a short walk — full travel detail to follow.
By rail
Penn Station is about a 12-minute walk; Grand Central about 15.
Driving
Hotel garage on West 45th Street; pre-booking recommended.
From the airport
LaGuardia is around 30–40 minutes by taxi; JFK about an hour.
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Speaker announcements, agenda drops and registration windows for CustomerTech World New York.

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