Customer technology has stopped being a marketing problem. The platforms behind content, data, personalisation and service now decide how fast a business can move, and the decisions are being made by digital, marketing and customer leaders together.
CustomerTech World brings those leaders into one room across the full customer technology landscape: digital experience, marketing technology and customer experience, in a single connected programme.
The UK edition closes the 2027 series at JW Marriott Grosvenor House London on 17 June, with 300+ leaders from across the UK and Europe.
Small groups, real problems, peers in your seat. Ten to twelve practitioners around one table, chaired by someone who does the job, working through something the whole room is dealing with.
Practitioners sharing what worked, not vendor theory. What they built, what it cost, what broke, and what they would do differently.
Live debate. Vote and contribute from your phone. Three or four people who genuinely disagree, a chair willing to push, and the room's answers on screen as it runs.
Matched to your challenges. Short meetings with solution providers based on what you flag at registration, scheduled around the rest of your day at the summit.
Ten partners maximum per event. That cap is what keeps booth engagement and meeting quality high.
Agenda drops, speaker announcements and registration windows for CustomerTech World London.
