Customer technology has stopped being a marketing problem. The platforms behind content, data, personalisation and service now decide how fast a business can move, and the decisions are being made by Digital, MarTech and CX leaders together.
CustomerTech World brings those leaders into one room across the full customer technology landscape: digital experience, marketing technology and customer experience, in a single connected programme.
The UK edition closes the 2027 series at JW Marriott Grosvenor House London on 17 June, with 750 leaders from across the UK and Europe.
The customer doesn't care which team owns the platform. Digital owns the experience. Marketing owns engagement. CX owns the journey.
So CustomerTech World puts all three under one roof, on one day, in one room. Pick your stream, or move between them.
The websites, apps, digital products, content and commerce experiences customers actually use, and how the teams behind them prove what works.
The customer data, CRM, automation, personalisation and measurement stack behind every campaign, and the decisions about what to consolidate, replace or connect.
The journeys, insight, service, contact centres and loyalty programmes that decide whether a customer comes back.
750+ senior Digital, MarTech and CX leaders from 200+ enterprises in every city, plus the CMOs, CDOs and CIOs they report to. Every registration is reviewed, so the room stays a peer room.
Confirmed so far for CustomerTech World London on 17 June 2027. More speakers will be announced as the programme is finalised.
Agenda drops, speaker announcements and registration windows for CustomerTech World London.
