Attend CustomerTech World Melbourne
One day at the Melbourne Convention Centre.
Thursday 18 March 2027. Doors open 8:30am with registration and arrival coffee; the programme runs to networking drinks from 3:40pm and the event closes at 4:45pm.
Melbourne Convention Centre, 1 Convention Centre Place, South Wharf VIC 3006, on the Yarra at South Wharf, a short walk from the CBD and Southern Cross Station. Melbourne's biggest dedicated customer technology event puts 750 Digital, MarTech and CX leaders in one room for one focused day, across three streams.
Free for leaders. Curated for seniority.
CustomerTech World keeps the room senior and peer-led. Passes for leaders in Digital, MarTech, CX, CRM, Personalisation, eCommerce, Customer Data, Digital Product and Contact Centre are complimentary, and every application is reviewed so the peer group stays worth your day. Vendors and service providers join as partners rather than delegates.
Good to know.
Who attends?
CMOs, CDOs, CIOs and the heads of Digital, MarTech, CX, CRM, Personalisation, eCommerce, Customer Data, Digital Product and Contact Centre who choose the platforms behind customer experience. 750 leaders from 200+ organisations.
What does a pass cost?
Leader passes are complimentary. Attendance is curated, so every registration is reviewed before it is confirmed.
I’m a vendor. Can I attend?
Vendors and service providers join through the partner programme, which includes speaking, roundtable and 1:1 meeting formats. See the Partnership page.
What is the dress code?
Business casual. No lanyard-and-suit requirement. Come as you would to a senior peer meeting.
Are sessions recorded?
Roundtables run as closed-room conversations. For keynote and panel materials, speak to the team after the event.
Can I bring a colleague?
Often, yes. Seats are limited, but additional leaders from the same team are welcome to apply through registration.
Melbourne Convention Centre.
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