The Global CX, Digital and MarTech Forum

About CustomerTech World Sydney

Why we exist

Customer technology deserves the whole room, not a side stage.

Customer technology is now the engine of enterprise growth and the hardest programme to get right. Content, data, personalisation, commerce, service and now AI agents all land on the same teams, while customer expectations keep rising, every platform decision faces harder scrutiny, and the stack behind each experience decides how fast a business can move.

At most marketing and technology conferences, customer technology is a side room at a broader event, never the room itself. CustomerTech World is that room: five invite-only events across three continents, bringing Digital Experience, Marketing Technology and Customer Experience together so the leaders in Digital, MarTech, CX, CRM, Personalisation, eCommerce, Customer Data, Digital Product and Contact Centre who choose the platforms behind content, data, personalisation and service can compare programmes directly with their peers. Powered by Clutch Events.

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Updates from every city, first.

Agenda drops, speaker announcements and registration windows across Sydney, Melbourne, London, New York and Los Angeles.

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